Terms of use
By using Shomooly you agree to these terms. Please read them carefully.
Draft pending legal review. This text may change before launch and is not yet binding.
Last updated:
The service
Shomooly lists approved holistic care specialists and offers booking, payment, session results and a store. Shomooly itself does not provide medical care; the care relationship is directly between you and the specialist.
Your account
You must be 18 or older, give accurate information and keep your sign-in private. You are responsible for what happens in your account.
Specialists
A specialist's profile is published only after their application is reviewed and approved. Approval is not a medical licence, and not every specialist is a medical practitioner. Specialists must state their qualifications and scope, and never diagnose or prescribe outside what their licence allows.
Specialists may not promise a cure or advise stopping a prescribed medicine without a medical assessment.
Booking and payment
Fees are shown before booking, in SAR first or in the specialist's currency, including applicable taxes unless stated otherwise. A booking is confirmed once paid; cancellations follow the cancellation and refund policy.
Programs
Sessions in a multi-week program are used within the program's period and do not roll over after it ends unless the specialist agrees.
Prohibited use
You may not avoid paying through Shomooly for a booking made on it, impersonate anyone, attempt to breach the service, or post abusive or false content or content that exposes someone else's health data.
Limits of liability
Shomooly is provided as is. Shomooly is not liable for diagnosis, treatment or outcomes, and its liability is in every case limited to what you paid for the booking in question.
Law and changes
These terms are governed by the laws of the Kingdom of Saudi Arabia. We may update them and will tell you about material changes before they apply.